Shipping And Delivery
At Russell Athletic, your satisfaction is our top priority. If you have any question about placing an order with us, please contact our customer service team at 1-877-879-8410 or fill out our contact us form.
Where do you ship?
Orders can be shipped within the continental U.S., Alaska, Hawaii, US Virgin Islands and Guam.
RussellAthletic.com does not ship internationally.
What Shipping Options Do You Offer?
Orders placed Monday-Friday (excluding holidays) are shipped within 1-2 business days. Any orders placed over the weekend will ship on the next business day. See table below for estimated shipping times and rates.
|Shipping Method||Shipping Time||Rate|
|Standard||5-7 business days||
|U.S. Territories||10-14 business days||$7.99|
- Alaska and Hawaii orders can only ship ground.
- Shipping times may vary depending on high volume periods
What Carrier Will You Use To Ship My Order?
We use FedEx for all shipping methods. Orders shipping to a P.O. Box will be shipped via FedEx Smart Post. With FedEx Smart Post, your package will be delivered to your local city post office via FedEx and turned over to USPS for final delivery.
Tracking My Order
When your order is shipped, we will send you a confirmation email with shipment details and a tracking number. Your shipping status is also tracked and updated within your order history.
How long does it take for an order to be processed and shipped?
- Orders placed Monday-Friday (excluding holidays) are shipped within 1-2 business days. Any orders placed over the weekend will ship on the next business day. See the chart above for estimated shipping times and rates.
Can I have my order sent to a freight forwarding company?
Russell Athletic suggests that you do not use international consolidation services or freight forwarding companies for the delivery of your package. The use of these companies prohibits us from locating your package and the items contained within it.